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Find out how Man Crates combines CSAT and CES feedback to achieve stellar results.



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Interviews and stories


We believe, that a great customer care have a direct positive effect on improvement of business performance. Whether it’s a startup, e-commerce or international corporation, we’ve helped hundreds of companies of all sizes since our start.

DramaFever

Read an interview with Rachel Ferrara from DramaFever.

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Ipsy

Find out how is it to run a customer care team with empathy at ipsy.

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Olark

How Olark support 10,000 paying customers.

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Mindvalley

Read exciting interview with Vykintas Glodenis, Head of Support at Mindvalley.

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Shinesty

Story about Customer Effort Score and frictionless experience at Shinesty.

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Pelikan

Read a short success story about how Pelikan.sk use Nicereply.

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ManCrates

Find out how Man Crates combines CSAT and CES feedback to achieve stellar results.

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Freshbooks

Growing from 6 to 90 agents? Find out how Nicereply helped FreshBooks achieve this goal.

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HubSpot

Find out how HubSpot handles support and sales of their customers.

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Hundreds of companies use Nicereply to gather feedback from millions of users



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