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A delightful customer experience with customer
satisfaction surveys built for Help Scout


Simple

3 questions you must ask your customers

Measure Customer Effort , Customer Satisfaction and Net Promoter Score . Embed survey in outbound email and find out how users feel about your customer service.

Reporting

Advanced reporting

Track the quality of your customer service, analyze received feedback and take actions to improve team performance and reduce customer churn.

Survey

Design beautiful surveys

Customize a mobile-ready survey according to your company branding and local language.

Screen

Work smoothly together

Integrate Nicereply with Help Scout in 5 minutes. Import users, push rating value & comment to Help Scout and jump to relevant case in one click.

Join leaders in cusomer happiness


No credit card required. All features included.