From now on, things will be better
with customer satisfaction survey build for Zendesk


More robust but still simple

Measure Customer Satisfaction (CSAT) , NPS and CES 2.0. Embed survey in outbound email and find out how users feel about your customer service.

Advanced reporting

Track your customer service quality, analyze received feedback and take actions to improve team performance.

Design beautiful surveys

Customize your survey according to your company branding and local language.

Work smoothly together

Integrate Nicereply with Zendesk in 5 minutes. Import users, push rating value & comment to Zendesk and jump to a relevant case in a single click.

Join leaders in customer happiness


No credit card required. All features included.