Ask your customers the right question at the right time with branded one-click surveys. Customize your surveys and add additional questions.
Choose a survey distribution that fits your need. Collect ratings with
every interaction, automatically after an event occurs, or manually when you want to.
Learn more about Surveys & Distribution »
Uncover insights about customer satisfaction, loyalty, advocacy and more. Predict trends with real-time CSAT, CES and NPS ratings and charts.
Recognize support heroes with leaderboards and drill downs stats per team
and agent.
Stay on top of your customer experience with regular reports and
notifications
delivered directly to your inbox.
Learn more about Analytics & Insights »
Improve your customer experience based on customer feedback.
Monitor and manage negative ratings. Every dissatisfied customer is highlighted,
so you can take proper action to recover potentially lost customers.
Learn more about Closing the feedback loop »
Unleash the true power of Nicereply by cooperating with multitude of
systems and applications.
Drive your customer experience, with 7,934,175 ratings collected.
No credit card required. Cancel anytime.
Customer Happiness Awards 2019 will be here soon.
Customer Happiness Awards 2019 are here!