Education & Development

The Advantages and Challenges of Implementing AI in Customer Service

March 21, 2023 · 6 min read

The Nice Guide to Nice Replies: Writing the Perfect Support Email

March 16, 2023 · 10 min read

Education & Development

17 Must-Read Books for Support Managers

March 14, 2023 · 9 min read

Education & Development

Customer Service vs. Customer Success: What Is the Difference?

March 9, 2023 · 5 min read

5 Best Pop-Up Surveys to Try in 2023

March 7, 2023 · 6 min read

How to Create an Effective Pop-Up Survey for Your Website

March 2, 2023 · 3 min read

14 Best Sales Tools for Your Small Business

February 28, 2023 · 5 min read

Support Talks: Career Pathing for Customer Support Roles

Support Talks: Career Pathing for Customer Support Roles

February 23, 2023 · 5 min read

Salecto Customer Story: Stay Close to Your Customers

February 21, 2023 · 3 min read

Best Tips for Creating & Customizing NPS Follow-Up Questions

February 16, 2023 · 6 min read

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