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Working in Support

How to Find the Right Remote Support Agent

November 26, 2020 · 4 min read

Working in Support

Rejecting Applicants: A Template for the Perfect Rejection Letter

November 24, 2020 · 5 min read

How Unifyed is Focusing the Responsibilities of a Customer Success Team

November 19, 2020 · 2 min read

Education & Development

7 Ways to Say Thank You to Your Customers

November 17, 2020 · 5 min read

7 Zendesk Support Apps to Improve Your Service

November 12, 2020 · 5 min read

Working in Support

Employee Satisfaction: What is it and why should you care?

November 10, 2020 · 5 min read

Working in Support

Building Support from the Ground up at Omnisend [Podcast]

November 5, 2020 · 1 min read

How to implement All Hands Support – but wait, should you?

November 3, 2020 · 5 min read

5 Ways to Provide Superior Customer Experience to Millennials

October 29, 2020 · 5 min read

Horror Complaints by Customers: When Good Requests Go Bad

October 27, 2020 · 5 min read

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