Customer Support

6 Surprising Stats in Zendesk’s 2020 Customer Experience Trends Report

February 25, 2020 · 5 min read

Customer Support

3 ways to Turn Around a Bad Customer Experiences

February 18, 2020 · 5 min read

9 Real World Examples of Setting Clear Expectations with Your Customers

Customer Support

9 Real World Examples of Setting Clear Expectations with Your Customers

February 14, 2020 · 8 min read

Customer Support

4 Ways To Be Humble in Your Day-to-Day

February 13, 2020 · 6 min read

Winners of Customer Happiness Awards 2020 have been announced!

February 11, 2020 · 1 min read

Customer Support

Why You Should Hire Retail or Food Service Workers For Customer Support

February 4, 2020 · 5 min read

How to Set Customer Service Goals for Your Team

Customer Support

How to Set Customer Service Goals for Your Team

January 31, 2020 · 9 min read

Product news: Staff Management Update

January 30, 2020 · 3 min read

Customer Support

How to Create a Better Customer Service Job Description

January 28, 2020 · 9 min read

Customer Support

There’s No Such Thing as a Perfect Journey Map

January 21, 2020 · 5 min read

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