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Education & Development

40+ Stats You Need to Know About the Power of Customer Service

October 19, 2021 · 6 min read

25 Support Emails To Generate Trust and Loyalty Resource

25 Support Emails To Generate Trust and Loyalty Resource

October 14, 2021 · 1 min read

Why Support Teams need Contextual Data (and how to make it happen)

October 12, 2021 · 6 min read

The Ultimate Guide to CES with Challenger Inc. [Podcast]

October 5, 2021 · 2 min read

Working in Support

7 Ways to Celebrate Customer Support Week

October 4, 2021 · 3 min read

Embedding Customer Support Across the Organization with Fiix Software [Podcast]

September 30, 2021 · 1 min read

5 Best Customer Service Tools (2021 Review)

September 28, 2021 · 8 min read

4 Signs That Your Customer Experience Needs Urgent Attention

September 21, 2021 · 5 min read

Improve Customer Experience using Natural Language Processing with Summatti [Podcast]

September 16, 2021 · 2 min read

How To Move Your Support Team From Cherry Picking To Queue Crushing

Education & Development

How To Move Your Support Team From Cherry Picking To Queue Crushing

September 14, 2021 · 7 min read

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