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Take full control of your surveys



Metrics
Icon Deeper

Get deeper understanding of your customers


Don't stop at measuring Customer Satisfaction. Find out whether it's hard to be your customer with Customer Effort Score. See how loyal your customers are towards you and your products with Net Promoter Score.

Distribution
Distribution

Survey the right way


Benefit from multiple survey distribution methods. Need an example? You can measure Customer Satisfaction in the signature of every email you send, Customer Effort Score with a trigger after a ticket is closed and Net Promoter Score automatically 3 months after a purchase.

Mix and match distribution methods with surveys to fit your customers.

Customise

Icon Customise

Choose what you want your customers to see


Personalize your survey, add additional questions or change the existing ones without any programming knowledge. Choose how detailed of an answer you want with different rating scales.




Freshdesk

Freshdesk integration



CSAT Push






Get more feedback than ever before



Icon Response

Increase response rates


More responses mean more feedback. Customers who measure Customer Satisfaction in every email signature with Nicereply report 200% higher response rates than before.


Icon Mail

Less emails


Instead of sending a Customer Satisfaction after a ticket is closed measure it in every email signature. Use that “email slot” for another survey to get more feedback without sending more emails.

Customers Surveys

Annual billing

Save 20% with annual billing
Mini

Mini

$49
per month, billed monthly
$39
per month, billed monthly Save SAVE $120 per year
100 responses/month
3 user accounts
Try for free
All features and
great support included
Start

Start

$99
per month, billed monthly
$79
per month, billed monthly Save SAVE $240 per year
250 responses/month
10 user accounts
Try for free
All features and
great support included
Grow

★ Grow ★
(most popular)

$199
per month, billed monthly
$159
per month, billed monthly Save SAVE $480 per year
1000 responses/month
25 user accounts
Try for free
All features and
great support included
Business

Business


$299
per month, billed monthly
$239
per month, billed monthly Save SAVE $720 per year
2500 responses/month
50 user accounts
Try for free
All features and
great support included

Start using Nicereply with your Freshdesk today



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