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Using CSAT Scores in Bonus Structure and Review Discussions at Argeweb

June 1, 2021 · 4 min read

Benchmarking CSAT, NPS, and CES: What’s a Good Score to Have?

May 25, 2021 · 5 min read

Benefits of Measuring Three Satisfaction Metrics with Blueberry Markets

May 20, 2021 · 3 min read

36 Survey Questions to Ask in CSAT, NPS, and CES + One to Ask Yourself

May 18, 2021 · 5 min read

Rethinking Your 2021 Marketing Strategy Based on NPS Data

May 6, 2021 · 4 min read

How to Capture Customer Feedback Using Nicereply

July 9, 2020 · 5 min read

The Importance of Customer Loyalty

The Importance of Customer Loyalty

May 11, 2020 · 11 min read

How To Use NPS Feedback To Reduce Customer Effort

April 9, 2020 · 6 min read

Ignore the Haters: Why You Should Focus on your NPS Passives Instead of your Detractors

August 13, 2019 · 6 min read

8 Follow Up Questions You Can Ask Your Customers After CSAT/NPS/CES

June 18, 2019 · 6 min read

What is a Good Net Promoter Score & What Should We be Aiming for?

February 7, 2019 · 4 min read

How to Use NPS & Demographics for Better Product and Service Development

February 5, 2019 · 5 min read

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