Working in Support A Starter’s Guide to Your First Month as a Customer Support Manager January 12, 2021 · 6 min read
Working in Support 11 Templates to Communicate Reduced Service Hours over the Holidays December 1, 2020 · 4 min read
Working in Support Rejecting Applicants: A Template for the Perfect Rejection Letter November 24, 2020 · 5 min read
Working in Support Employee Satisfaction: What is it and why should you care? November 10, 2020 · 5 min read
Working in Support Building Support from the Ground up at Omnisend [Podcast] November 5, 2020 · 1 min read
Working in Support Hiring Support Agents: 6 Stories for Aspiring Support Agents October 20, 2020 · 5 min read
Working in Support Why You Should Treat Your Support Job Like Your Yoga Practice August 25, 2020 · 5 min read
Working in Support Championing Anti-Racism Work Within Your Customer Support Team July 21, 2020 · 6 min read