Education & Development Considering the Benefits of Tiered Support with Shopify [Podcast] January 7, 2021 · 1 min read
Education & Development 12 months of Customer Support Tips: Set Yourself Up for a Great Year January 5, 2021 · 6 min read
Education & Development 2020 in Review: our favorite customer support reads and listens of the year December 29, 2020 · 5 min read
Education & Development Celebrate National Fight Procrastination Day with these 8 tips to be more productive September 8, 2020 · 5 min read
Education & Development Customer Experience And Empathy Mapping: Complete Guide To Success August 13, 2020 · 5 min read
Education & Development Is Happiness at Work Necessary to Give Good Customer Support? June 17, 2020 · 7 min read
Education & Development Why Customer Service Teams Should Flex Their Soft Skill Muscles May 26, 2020 · 6 min read
Education & Development 5 Ways to be More Human and Boost Customer Satisfaction in Phone Support May 5, 2020 · 5 min read
Education & Development The 5 Professional Love Languages to Improve Your Team’s Connection April 28, 2020 · 5 min read
Education & Development 24 Must Read Business Books for your Growing Team April 20, 2020 · 10 min read