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Hiring Support Agents: 6 Stories for Aspiring Support Agents

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8 Customer Success Myths That Need Busting

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Why You Should Treat Your Support Job Like Your Yoga Practice

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4 Unique Career Paths in Customer Experience

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Championing Anti-Racism Work Within Your Customer Support Team

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33 ESAT Questions to Ask Now That Everyone’s Working from Home

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9 Places to Look for Your New Dream Job

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How to Onboard New Team Members Remotely

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Incentive Pay on Customer Service Teams: How To Do It Right

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You’re Not Alone: How Other Customer Support Teams are Handling the Pandemic

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Working From Home: 10 Strategies to Stay Productive and Avoid Distractions

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International Day of Happiness: How to Build a Happier Support Team