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Survey Your Customers


It's 6 times more expensive to get a new customer, than to retain an existing one. To do so you need to know what your customers think. Choose from 3 proven methodologies based on proper scientific research.

CSAT

Customer Satisfaction Score


How satisfied are your customers?

For every customer who bothers to complain, 26 other customers remain silent. Let customers express their satisfaction with your support agents.

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CES

Customer Effort Score


How effortless is your customer experience?

96% of customers who go through high-effort experience will not come back for a second purchase. Let customers tell you where are they getting frustrated.

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NPS

Net Promoter Score


How loyal are your customers?

Loyal customers are worth up to 10 times their initial purchase value. Find out who trusts in your brand the most and start building a loyal customer base.

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Create Beautiful Surveys


Tablet Phone

Icon Showcase Showcase Your Brand

Tailor your surveys with themes, customized colors and logo to match your brand and personality.

Icon Customize Survey Customize without Coding

Personalize your survey, add additional questions or change the existing ones without any programming knowledge.

Distribute Your Surveys


There's more than one way to ask for feedback. Choose the right distribution methods to increase your response rates, send less emails and avoid over-surveying your customers.

Icon Template

Email Template

Collect feedback at every interaction with your customers. Insert your survey to your email signature or any custom email templates you send.

Icon Triggers

Event Triggers

Benefit from the power of automated email sending. Follow up with customers automatically via survey after you close a ticket.

Icon Campaigns

Campaigns

Leave nothing to chance. Send out a one-time email survey to specific customers at a specific time. You're in full control.

Start surveying your customers

Increase response rates by up to 200% and collect feedback at every step of the customer journey.

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