More than 50 % of all ratings are submitted via mobile devices. Nicereply's survey looks great whether you use a desktop, tablet or smartphone.
                Nicereply counts only recieved ratings no matter how many emails were sent. Only the ratings you have, are the ratings you can work with.
| Feature | Nicereply | Customer Thermometer  | 
                        |
|---|---|---|---|
| CSAT | 
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| Proper CES | 
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| Proper NPS | 
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| All features in all plans | 
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| Only pay for real results - responses | 
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| Customizable branding | 
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| Easy to use | 
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| Live rating feed | 
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| Reporting | 
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| API | 
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| Multiple rating scales | 
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| Pricing | 
                                49 $
                                for 200 received  ratings  | 
                            
                                49 $
                                for 200 received  ratings  | 
                        |
| for 200 received  ratings  | 
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Average rating and total number of ratings, including the trends, chart and histogram will keep you up-to-date in a matter of seconds.
                Do you wonder what exactly good customer service is? Meet the top-10 leaders in customer happiness, compare yourself and set a new standard.
                No credit card required. All features included.