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Customer Experience Leaders Chat is where we talk to support professionals from all over the world and discuss what’s behind their team’s success. In this episode, we talk to Matt Gilston, Director of Customer Support of SevenRooms - a fully-integrated, data-driven guest experience platform for hospitality operators. They connect restaurants directly with their guests to deliver exceptional guest service, streamline operations, and boost their bottom lines.
Listen as Matt from SevenRooms outlines a unique approach to motivation and something all support leaders can apply to their teams today.