PODCAST

How Revolut Provides High-Quality Service Through In-App Chat Support Documents

Listen now

Podcast cover

Listen Now

More about this podcast

Customer Experience Leaders Chat is where we talk to support professionals from all over the world and discuss what's behind their team's success. This episode we talk to Sylwia Miela, Service Operation Lead at Revolut - an app-based Fintech solution that helps customers access multiple currencies more quickly and easily.

Listen as Sylwia takes us through all that her team has accomplished to help drive improvements within the support and provide useful tips on how you can adopt these practices for your teams.

Listen to Customer Experience Leaders Chat also on:

Apple Podcasts
Google Podcasts
Spotify