We hereby inform you, that we have received your hereunder specified personal data from a third party hence such third party has specified you as a person entitled to enter the NiceReply platform in his/her/its name. In accordance with Article 14 of the GDPR regulation we hereby notify you on the processing of your personal data (the N​otice​).


Company Nice Reply, s.r.o., with its registered seat at Staré Grunty 3546/7A, 841 04 Bratislava, the Slovak Republic, ID No. 46 682 007, registered with the Commercial Register of District Court Bratislava I, Section Sro, Insert No. 81612/B (the ​Company)​ . You may contact us at: c​ontact@nicereply.com​.


Your following personal data: name, surname, e-mail address, IP address (the ​Data​), which we have collected from the person, who has ordered our services via our website https://www.nicereply.com/​, shall be processed for the purpose of providing the ordered services.

We process Data solely for the purpose of fulfilling our contractual obligations towards our client in accordance with Section 6(1)(b) of the GDPR regulation.


Your Data shall be processed until the moment we provide our service or 90 days following the cancellation of the service, if statutory regulations do not require us to do so for a longer period of time.


For the purpose of providing our services we shall provide your Data in accordance with the minimization principle only to a limited number of persons such as our employees, sub-contractors, officers, advisors, commercial agents, suppliers or related persons to the extent as appropriate and necessary for the fulfilment of the objective for which Data is processed.

These shall consist mainly of the following persons:

  1. BMB Leitner Slovakia, s.r.o. – accounting
  2. PayPal (Europe) S.à r.l. (Braintree) – online payments
  3. DigitalOcean, LLC. – hosting
  4. The Rocket Science Group, LLC - email marketing
  5. Pipedrive Inc - CRM
  6. Zendesk Inc. – help desk

We may also provide your Data: (i) in the extent as required by statutory legislation, (ii) in connection with any ongoing or future legal proceedings or (iii) to demonstrate, exercise or defend our legal rights (including to provide your Data to third parties for the purpose of fraud prevention and payment risk minimization).


Data we collect, may be stored or otherwise processed and transferred within countries in which we operate for the fulfilment of the objective for which Data is processed. For the same reason, your Data may be transferred between member states of the European Union or European Economic Area and countries, which, according to the European Commission, ensure an adequate level of protection as published by the Data Protection Office at: https://dataprotection.gov.sk/uoou/en/content/transfer-third-countries-ensuring-adequate-level-protection.


If you consider that your rights, under the GDPR regulation or applicable law, relating to the processing of your Data have been infringed you have the right to lodge a complaint with the Data Protection Office of the Slovak Republic.

You are also entitled to: (i) request access to your Data, (ii) correct your Data, (iii) erase your Data, (iv) restrict Data processing, (v) data portability and (vi) object the Data processing. You may exercise these right via the above mentioned contact details in writing, through electronic means or by phone.

In case you decide, that you no longer wish that your Data be processed for the purpose as stated above and in accordance with this Notice, please inform us about your such decision via e-mail address: contact@nicereply.com.

The term “applicable law” used in this Notice shall mean mainly the GDPR regulation, applicable personal data protection laws and other applicable legal regulations.

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