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Annual billing

Save 20% with annual billing
Mini

Mini

$49
per month, billed monthly
$39
per month, billed monthly Save SAVE $120 per year
100 responses/month
3 user accounts
Try for free
All features and
great support included
Start

Start

$99
per month, billed monthly
$79
per month, billed monthly Save SAVE $240 per year
250 responses/month
10 user accounts
Try for free
All features and
great support included
Grow

★ Grow ★
(most popular)

$199
per month, billed monthly
$159
per month, billed monthly Save SAVE $480 per year
1000 responses/month
25 user accounts
Try for free
All features and
great support included
Business

Business


$299
per month, billed monthly
$239
per month, billed monthly Save SAVE $720 per year
2500 responses/month
50 user accounts
Try for free
All features and
great support included
Need more

than 2,500 responses, an enterprise solution or a special pricing?
  Contact us  

All the features in every plan



Customer Satisfaction Score


Customer Effort Score


Net Promoter Score


In-email surveys


Automated surveys
(trigger)


Manual Campaigns


Recurring surveys


Customizable templates


Additional survey questions


Advanced reporting


Team management


E-mail notifications


19 integrations


Zapier ready


API

Frequently Asked Questions


How does the free trial work?
After you sign up for a trial, you get access to all the features for days.
Is the trial really free?
Yes, it is. No credit card is required to start your trial, so you can start with Nicereply instantly.
Can I see a demo of Nicereply?
Yes, just sign up for a demo here and we'll get in touch with you.
What happens at the end of my trial?
You can choose one of our plans and pay by credit card from within your account. team if you prefer to pay by invoice. Your trial will become your permanent account with all your settings and the data you collected during your trial period. If you decide not to purchase, your account will expire.
How does the pricing work?
We offer a handful of plans based on how many users you have as well as how many survey responses you receive per month. If you don’t see a plan that suits you, please contact our sales team.
Is there a limit to the data I can collect?
You can create an unlimited number of surveys on any Nicereply plans. The only thing we count is the number of actual survey responses you get. Once you exceed the number of responses for your plan, you'll have to upgrade your plan to see those responses.
Which plans support multiple users?
All Nicereply plans support multiple users. For details see the details in the table above.
Can I cancel or change plans at a later time?
Yes, you can change your plan whenever you want from within your account. You can also cancel your account without any cancelation fees.
Can I integrate Nicereply with other systems?
Yes, we have many integrations with the leading help desk and CRM systems. You can also integrate Nicereply into your automated workflows via Zapier, as well as build pretty much anything you want on top of Nicereply with our API.
Is my data safe?
Nicereply runs on Digital Ocean, one of the most secure cloud computing environments available on the planet.
Is Nicereply GDPR compliant?
Yes, Nicereply is 100% EU-GDPR compliant as of 25th of May 2018. You can see more details in out privacy policy and terms of service.
Do you offer annual billing?
Yes, we also offer annual billing. What are the benefits? It helps simplify bookkeeping and it saves you money in the long run, due to the 20% discount.
Are there discounts for yearly plans?
Yes! You save 20% if you choose the yearly plan. That means you'll get 12 months worth for a price of less than 10 months.
Do you offer discounts for non-profit organizations?
We're always willing to support a good cause. If you think yourself eligible for such discount, please contact our sales team.
What types of payment do you accept?
We accept Visa, Mastercard and American Express. If you prefer to pay by invoice for a longer period, please contact our sales team.
I have other questions. Who can I talk to?
Our team is here to answer your questions. Email us at contact@nicereply.com

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