Measure Customer Satisfaction (CSAT), NPS and CES 2.0. Embed survey in outbound email and find out how users feel about your customer service.
Track your customer service quality, analyze received feedback and take actions to improve team performance.
Customize your survey according to your company branding and local language.
Integrate Nicereply with Salesforce in 5 minutes. Import users and get back to rated tickets.
No credit card required. All features included.