Cookie policy

Welcome to our website www.nicereply.com (hereinafter referred to as the “Website”), which is operated by Nice Reply, s.r.o., having its seat at Štefanovičova 2971/8, Bratislava - mestská časť Staré Mesto 811 04, Slovakia, ID number (IČO): 46 682 007, registered with the Commercial Registry of District Court Bratislava I, Section Sro, Insert No. 81612/B (hereinafter referred to as “we” or “our”). The purpose of this document is to clearly define the rules for the use of cookies on our Website and to inform visitors of our Website (hereinafter referred to as "you") about cookies.

This document is valid from 1st January 2022. The content of this document may change from time to time, especially because of changes in legislation, developments in our company and adjustments on the Website. You will be notified of any material modifications to this document. The current version can always be found on our Website at any time.

1. What is cookie?

In order for our Website to work properly, we place small data files called cookies into your device. A cookie is a small text file that a website places into your device when you visit it. Temporary cookies are only stored when the internet browser is open and are automatically deleted when the internet browser is closed. Permanent cookies are stored until you or your web browser removes them, or until they expire.

2. To whom do cookies apply?

Cookies apply to all visitors of our Website. They are stored on your device depending on your preferences and device settings. During your first visit to our Website, we will inform you about the use of cookies and, if necessary, ask you to consent to their use.

3. For what purposes do we use cookies?

a. to ensure the technical functionality of the Website by use of essential cookies Essential, or technically necessary cookies are required for the functioning of our Website, they help it to function better and more securely and thus give users a better user experience. Our Website cannot function without essential cookies. The processing of your personal data using essential cookies is in accordance with Article 6(1)(f) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data ("GDPR") for the purpose of our legitimate interest to provide you with our services through the Website.

b. customizing the functionality of the Website according to your preferences using preference cookies Preference cookies, specifically cookies listed below in the “List of cookies”, allow our Website to remember information that changes the way our Website behaves or looks, for example by selecting your preferred language or the region you are in for the purpose of online chat functionality. The processing of personal data using preference cookies is based on your consent given in accordance with Article 6 (1) (a) GDPR. You can give us this consent when you visit our website by clicking your choice on our cookie banner.

c. the collection of analytical data relating to Website visit behavior using analytical cookies We use third-party analytical cookies, specifically those listed in the “List of cookies” below, which allow us to improve the functionality of our Website, e.g., by analyzing your behavior when visiting our Website (how long you stay on our Website, what links you click on, etc.). We process your personal data via analytical cookies for this purpose based on your consent in accordance with Article 6 (1) (a) GDPR. You can grant us this consent when you visit our Website by clicking your choice on our cookie banner.

For further details about the different types of cookies, please refer to the “List of cookies” below in this information.

4. How long are cookies kept?

Cookies are only kept for the period necessary to achieve the respective purpose. This period can last during your session on the Website, or a few days or months. You can see the length of time specific types of cookies are retained in your device in the “List of Cookies” below.

5. Who do we share personal data processed by cookies with?

We may share data collected through cookies with our suppliers and contractors who have taken appropriate technical, contractual, and organizational measures to ensure that your personal data is processed in accordance with the law. Some of our partners may be located outside of the European Union or the European Economic Area, and we use standard contractual clauses or require other reasonable safeguards and appropriate measures to be adopted when your personal data is transferred to third countries. For more information regarding the sharing of your personal data with our partners, please see our Privacy Policy Statement for Customers.

6. What if you do not agree to the use of cookies?

You can deactivate or delete non-essential cookies at any time by withdrawing your consent to their processing by changing the settings on our website. You can also prevent your web browser from accepting cookies by configuring the settings in your web browser. You can find out how you can manage cookies in your web browser using the following links:

Cookies provided by Google can be managed by using the following links and options:

  • Google Analytics: HERE
  • Google AdSense: HERE
  • Interest-based advertising: HERE

For your convenience, feel free to consult Privacy policy of Google for further details: HERE

7. How can you contact us?

If you have any further questions or comments, you can contact us by email at gdpr@nicereply.com.

8. List of cookies

In the following list we provide you with information about the specific cookies that are used by our Website, who their provider is and how long they are stored on your device.

Cookie name Provider Retention period Purpose Cookie type
awards-aap-popup Nicereply 1 year Status of popup windows Preference
cookie-agreement Nicereply 1 year Cookie confirmation status Preference
sessionId Nicereply 7 days Client identification Essential
Google Analytics Google 2 years Session google analytics Analytical
LinkedIn LinkedIn 6 months Advertising Analytical
Facebook Meta 3 months Advertising Analytical
Twitter Advertising Twitter 2 years Advertising Analytical