Track the quality of your support.

Turn your email communication into customer satisfaction and feedback center. Let your customers rate and comment on emails from you.

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Try it free - no credit card required

Gather real-time email feedback

customize your rating page Nicereply is an easy to use tool that lets you collect and analyze email feedback and improve your customer experience.

As easy as copy and paste

customize your rating page There is no complicated installation, just paste a link to your email signature and start receiving feedback straight away.

From our customers

“FreshBooks Support Rockstars always aim to Execute on Extraordinary Experiences Everyday and NiceReply helps us measure how well we are performing as a team towards that goal.”

Ramin Shokrizadeh,
freshbooks.com

Get detailed statistics

customize your rating page All the important data you need to improve your company emails, detailed stats about every employee.

Keep your employees motivated

Detailed statistics Nicereply provides you with hard data to base your performance reviews on. Find out the best and improve your support.

Customize your rating page

API in the works Choose from three rating options, change all the text to your language, customize colors and add your own background.

It works well with your help desk or ticketing system

Connect Nicereply to your favorite support system so you can link every rating to its original email. Out-of-the-box integration for most popular systems is available. Have a look »

Start receiving email feedback today with Nicereply

Monthly plans starting at $19 | 30-day free trial on all plans | No credit card information required

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