Track the quality of your support.

Turn your email communication into customer satisfaction and feedback center. Let your customers rate and comment on emails from you.

“It’s our first 5/5 rating here on TNW Apps, because we think that Nicereply is doing something right.”TheNextWeb review

“You don’t have to be a tech genius to start using it, you just have to know how to copy and paste.”AppVita review

“Nicereply offers an easy, swift and powerful way to set up an email feedback system.”About.com review

Gather real-time email feedback

Nicereply is an easy to use tool that lets you collect and analyze email feedback and improve your customer experience.

As easy as copy and paste

There is no complicated installation, just paste a link to your email signature and start receiving feedback straight away.

From our customers

“ There is no other comparable service being offered by anyone else as far as I could see. The site is very easy to use and straightforward. I would certainly recommend it. ”

Caroline Mills, zopa.com

Get detailed statistics

All the important data you need to improve your company emails, detailed stats about every employee.

Keep your employees motivated

Nicereply provides you with hard data to base your performance reviews on. Find out the best and improve your support.

Customize your rating page

Choose from three rating options, change all the text to your language, customize colors and add your own background.

It works well with your help desk or ticketing system

Connect Nicereply to your favorite support system so you can link every rating to its original email. Out-of-the-box integration for most popular systems is available. Have a look »

Start receiving email feedback today with Nicereply

Monthly plans starting at $19 | 30-day free trial on all plans | No credit card information required