How nice are your emails? Let your customers decide.

Turn your email communication into customer satisfaction and feedback center. Let your customers rate and comment on emails from you.

Provide instant feedback

Let your customers rate and comment on your email replies and focus on satisfaction of those that are important, your customers.

Motivate your employees

Create accounts for your employees so they can always check how they are rated compared to their peers and see who’s the best.

Integrate seamlessly

Nicereply’s rating system is both powerful and flexible, so integration into every helpdesk or ticketing system is like, well, having a shower.

How does it work?

It couldn’t be easier - Insert a unique link to all of your emails and the recipient can rate and comment on them. Login to Nicereply, see how your employees and support agents rank and browse valuable customer feedback.

Customize your rating page

You can fully customize all text on the email rating page, so don’t worry if you need it in a different language.

Get detailed statistics

All the important data you need to improve your company emails, detailed stats about every employee.

Well-documented API

Check out Nicereply API for widgets, documentation and examples on how to easily work with your Nicereply data.