Customer Satisfaction (CSAT)
CES 2.0. Embed survey in outbound email and find out how users feel about your customer service.
Track your customer service quality,
analyze received feedback and take actions
to improve team performance.
Customize your survey according to your company branding and local language.
Integrate Nicereply with Zendesk in 5 minutes.
Import users, push rating value & comment to Zendesk
and jump to a relevant case in a single click.
No credit card required. All features included.