About us & How to get in touch

Nicereply started in early 2010 as a spin-off of Websupport, a european webhosting company succeeding to excel in customer satisfaction. It has since grown to be a leading customer support analytics solution for thousands of great companies, providing valuable insights and tools regarding their customer satisfaction.

The team behind Nicereply

Michal Truban

CEO

Has been a passionate entrepreneur and CEO of Websupport for 8 years, where he proved that customer satisfaction can be a huge competitive advantage.
truban@nicereply.com

Matej Ftacnik

Sales, Support & PR

Proir to joining Nicereply, Matej has been a CEO of a software house inovasys and world-class physics competition champion.
ftacnik@nicereply.com

Matej Hrescak

Product design

Skilled designer responsible for the works and looks of Nicereply. Originally, Matej was a car designer.
hrescak@nicereply.com

Matej Capkovic

Software development

Pofessional and respected PHP developer, has worked at Websupport for several years.
capkovic@nicereply.com

Direct contact form

Office

Nicereply.com
440 N Wolfe Road
94085, Sunnyvale
CA, United States

Phone and email contact

contact@nicereply.com
+1 (310) 4989-427