Congratulation to Shoes Of Prey team,
who ranked 1st place in Customer Happiness Awards 2015, receiving the highest rating average in Australia & New Zealand.


Our Customer Happiness Wonderpeople are guided by one principle - passionately create happiness. It sounds almost unreasonably simple, but summarizes the driving force behind everything that makes up our everyday. It makes us ridiculously happy when we're able to celebrate wins, but we also recognise that a customer with a problem, concern or question is an opportunity. Either way, visibility, ownership and accountability are very important components of our success and Nicereply has been a fantastic addition to the team in that sense.

Dione David
Customer Happiness Manager






Average score
9.47
Number of ratings
4 760


Our best agents


Place Agents name Avg. score
1. Dione 9.69
2. Jennica 9.61
3. Marie 9.58
4. Kath 9.58
5. Queenie 9.45


What our customers say


“We love that shoes of prey is massive but still takes the time to respond to every email you guys are so genuine!”

“Celeste has been very courteous, professional, thorough, and friendly. Everything you would wish for in a good customer service experience!”

“Always wonderful and kind, Shoes of Prey are a dream company to buy from. Their shoes are fabulous!”



Most used words by our customers


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