Customer Happiness Blog

Embedding a Learning Culture in Your Business Relationships

4 min read

Embedding a learning culture helps you and your staff keep up with changing market trends, and keep your products and services relevant to the current market.

As a business owner in the 21st century, you are fully aware that today’s trending innovations, and market ideas, is tomorrow’s “Has been.” Things are evolving faster than it takes individuals to wrap their head around it, and the only way to keep up is by ensuring learning continues for you as a business owner, and for your employees.

Having a personal learning culture is not enough to bring in the growth of your business needs, which translates into giving you happiness as a business owner. You have to go the extra mile, by ensuring that those in your employ have a similar culture.

There are a lot of benefits to embedding a learning culture in your business. At the end of this article, you’ll know why you should, and how it can bring you happiness.


Why Is Learning Culture Important?

As a business owner, the ability of you and your employees learning new ways of doing things is one of the bedrocks of improving yourselves and the business continually. It equally leads to the excellent handling of things, and birth new and better ideas.

In business, it is vital to be consistently aware that staying relevant is what guarantees your existence for a long time, and thus, you have to develop the right mindset for it. Naturally, people are curious; there’s always a desire to know more, so, the job lies in harnessing that natural trait and turning it into something beneficial.

A Learning culture guarantees that you and your employees are working and running with the same vision. You can’t be seeing ideas for 2020 when those who work with you are stuck in 2018. You have to always be on the same wavelength, to achieve your business goals.

A Learning Culture Should Be a Company Policy

As a business owner, building a learning culture means having it as a significant part of your policy. It should be a lifelong policy, such that it becomes part of your business DNA. When it becomes the latter, it impacts the approach your employees have to learn, and their willingness to get informed about new things.

Your employees should see it as one of your core values, and you can achieve this by doing the following:


Employ Those with a Learning Culture

Sometimes, getting people to develop a love for something that’s not inbuilt can be difficult. So, to avoid having employees who are slow to learn, start from the interview stage to filter those who are eager to learn, from those who are not.
You can do this by asking about:


Make a Learning Budget

Making a learning budget is another way to show your employees that embedding a learning culture in your policy is a strategic move. You have to empower your staff to learn, and you can start by:

Create Time for Learning

You can’t embed a learning culture into your policy without creating time for your employees actually to learn. There should be time allocation for internal and external training for your employees.

To withhold it is to shortchange yourself, and since your goal is to derive happiness from embedding a learning culture in your business, you have to sacrifice time for the long-term benefits you’ll reap.

There should be an abundance of opportunities to learn, as the adoption of new skills and knowledge is critical for your business to succeed. Having it in your policy is good, but backing words with action is better and more productive.


A Learning Culture Means A Growth Mindset

There are two sets of people: those who are comfortable where they are, and those who can’t wait to move on to the next big thing.

You need to have the latter in your corner; they are the ones with an ingrained learning culture.

If you want happiness as a business owner, then you need those with a growth mindset and not those with a fixed mindset. However, since change is inevitable in life, the latter might get inspired by the former, and move out of the comfort zone.


It Also Means Learning From Customers

One of the ways to know that your employees have fully embraced your learning culture policy is by learning from customers.

Every business owner knows that customers are one of the most valuable assets a company has, thus, study the feedback given by them, and respond positively.

Lots of businesses have gotten ideas for innovations and how to improve their products by learning from customers. It also leads to customer satisfaction, which brings profits, and translates to a “Happy you.”

A Learning Culture Means Staying Ahead

This is an undeniable benefit of having a learning culture. Everything we’ve discussed thus far falls under this head. There’s no happiness as a business owner if your business is behind while your competitors are ahead.

Embedding a learning culture helps you and your staff keep up with changing market trends, and keep your products and services relevant to the current market. It equally ensures there’s a positive disruptive force to keep you and your employees on your toes.

Happiness Guaranteed

Getting your employees to imbibe a learning culture might not be easy, but it has a lot of benefits once they key into it. It is a big drive for development and impacts the strength of your business to evolve constantly and reinvent itself. In the end, since productivity brings profit, profit will translate to happiness, and your business will flourish.

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