Let customers rate the quality of your support.
How good is your customer support? Find out with Nicereply. Simply copy and paste a link onto your e-mail signature and let your customers rate your response.
Join the best
Receive Feedback on Your Support
A simple way to rate
Rating takes only seconds. Your customers just choose a score on your rating page. They can leave you additional feedback as well.Customize your rating page
The rating page is fully customizable, to fit your company's look and feel. Background, text and color, it's all there. You can also translate the text to the language of your choice.
Start receiving feedback on your email support today.
30 day free trial and no credit card required
Try it for free
Dive into Your Satisfaction Insights
Nicereply.com makes it easy for you to get the big picture as well as to dive deep into your satisfaction insights.
Identify your most and least satisfied customers
Find the root of the problem with unhappy customers, see what makes customers happy, and work with them to make your service better.Motivate your employees
Use simple peer competition to motivate your employees to care about the quality of their interaction with your customers.
Weekly & monthly reports
Get a comprehensive weekly and monthly summary of your satisfaction insights. Keep an eye on the most problematic areas and track improvements.
Start receiving feedback on your email support today.
30 day free trial and no credit card required
Try it for free
Easy to Set-Up
Nicereply is super easy to set-up. Just paste a link onto your email signature and receive feedback immediately.
Start receiving feedback on your email support today.
30 day free trial and no credit card required
Try it for free
Integration with Your Help Desk System
Get the most out of your customer support! Nicereply easily integrates into many of the popular help desk support systems, enabling you to evaluate your support more accurately.
Start receiving feedback on your email support today.
30 day free trial and no credit card required
Try it for free
Be Proud of Your Support
Show off your pride with our public profiles. You can share your satisfaction score as well as other ratings you are proud of.
Let people share their ratings
Get exposure by letting your customers share their ratings with their friends on social networks.
Start receiving feedback on your email support today.
30 day free trial and no credit card required
Try it for free
Your Satisfaction Insights on The Go
Stay up to date anywhere you are with our mobile apps for iOS and Android. Ratings, charts and users, all in your pocket.
Get the app
Start receiving feedback on your email support today.
30 day free trial and no credit card required
Try it for free
Staff
Let your staff to rate each other performance. Be informed about team members satisfaction and improve the rapport in your team in time.
Start receiving feedback on your staff today.
30 day free trial and no credit card required
Try it for free
Rating invoices
Allow your customers to appreciate or comment when something wasn't OK. Paste the link to your email when you are sending an invoice or closing a deal and get to know what makes your customers happy.
Start receiving feedback on your services.
30 day free trial and no credit card required
Try it for free
Customize on your own
Haven't found what you were looking for? No problem. Use our wizard to create a custom rating form for everything else you might need.
Start receiving feedback on anything
you need. 30 day free trial and no credit card required
Try it for free
you need. 30 day free trial and no credit card required